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“Strategic Communication Mastery: Navigating Challenging Conversations with Diplomacy and Precision”
Master communication effectiveness using soft skills - be polite, diplomatic, eloquent, and assertive, to avoid misunderstandings in important situations.
Tricky conversations
Feedback, instructions, requests
Expressing opinions
Agreeing, disagreeing, interrupting
Persuasion Skills
Building trust, making offers, compromising, suggesting solutions.
Assertiveness
Setting boundaries, assertive communication techniques.
Conflict management
Team communication focused on support and solving problems.
What’s included:
✓ Flipped classroom method – lesson material for each module is delivered in advance to be reviewed before each live meeting with the instructor.
✓ Accountability
✓ All learning materials
✓ Support, guidance, and feedback
✓ 1 hour per module on Zoom with the Instructor
“Strategic Communication Mastery: Navigating Challenging Conversations with Diplomacy and Precision”
Master communication effectiveness using soft skills - be polite, diplomatic, eloquent, and assertive, to avoid misunderstandings in important situations.
Tricky conversations
Feedback, instructions, requests
Expressing opinions
Agreeing, disagreeing, interrupting
Persuasion Skills
Building trust, making offers, compromising, suggesting solutions.
Assertiveness
Setting boundaries, assertive communication techniques.
Conflict management
Team communication focused on support and solving problems.
What’s included:
✓ Flipped classroom method – lesson material for each module is delivered in advance to be reviewed before each live meeting with the instructor.
✓ Accountability
✓ All learning materials
✓ Support, guidance, and feedback
✓ 1 hour per module on Zoom with the Instructor